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Fix errors installing Adobe apps

  1. Creative Cloud User Guide
  2. Introduction to Creative Cloud
    1. Common questions | Creative Cloud
    2. Creative Cloud system requirements
    3. Creative Cloud file sync | Known issues
  3. Download, install, set up, and update
    1. Download Creative Cloud apps
    2. Open Creative Cloud apps
    3. Start workspace
    4. Update Creative Cloud apps
    5. Change the language of your Creative Cloud apps
    6. Uninstall the Creative Cloud desktop app
    7. Uninstall or remove Creative Cloud apps
    8. Fix errors installing Adobe apps
    9. How and when to use the CC Cleaner tool
    10. Apps available for download
  4. Manage your account
    1. Convert a Creative Cloud trial to a paid membership
    2. Reset your Adobe password
    3. Change your Adobe plan
    4. Update credit card and billing address
    5. View, download, or email your Adobe invoice
    6. Fix a failed or missed payment
    7. Cancel Adobe trial or subscription
    8. Find support for free and discontinued products
    9. Sign in to your Adobe account
    10. Understand Creative Cloud subscription terms and refund policies
  5. Creative services
    1. Using Adobe Stock in Creative Cloud apps
    2. Using Adobe Fonts in Creative Cloud apps
    3. Upload your fonts to Creative Cloud
    4. Creative Cloud Market is no longer available
  6. Collaboration and storage services
    1. What are cloud documents
    2. Cloud documents FAQ
    3. Create or convert files to cloud documents
    4. Set up cloud documents to use offline
    5. Revert to an earlier version of a cloud document
    6. Share your work for commenting
    7. Why can't I see my cloud documents offline?
    8. Creative Cloud Libraries
    9. Collaborate on Creative Cloud Libraries and folders
    10. Collaboration FAQ
    11. Sync your files using cloud storage
    12. Find how much cloud storage you have
    13. Set sync options
    14. Discontinuation of Creative Cloud Synced files
    15. Download Synced files and content
  7. Projects
    1. Project overview
    2. Create Projects
    3. Share Projects
    4. Create new folders and libraries
    5. Move folders and libraries
  8. Organize libraries
    1. Create groups in libraries
    2. Delete groups in libraries
    3. Delete elements in libraries
    4. Move elements in libraries
  9. Creative Cloud mobile apps
    1. Common questions | Mobile apps
    2. Adobe Creative Cloud for mobile
  10. Enterprise and teams
    1. Enterprise Learn and Support
    2. Teams Learn and Support
    3. Quick start guide for team members
  11. Adobe Content Authenticity
    1. Adobe Content Authenticity (Beta)
    2. Inspect tool on Adobe Content Authenticity (Beta)
    3. Adobe Content Authenticity Chrome browser extension
    4. Content Credentials Generative AI training and usage preference
    5. Connect accounts for creative attribution

Trouble installing or updating your Adobe app? Quickly find solutions to common download, install, or update errors.

Type the error number or title below to find your error and see common solutions.

Find your error

Error 1 Error P1 Error 2
Error 3 Error 5 Exit 6
Exit 7 Error 8 Error 9
Error 10 Error 11 Error 14
Error 16 Error 19 Error 21
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Error 41 Error 42 Error 44
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Error 50a Error 510 Error 702
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Error 1406 Error 1603 Error 1722
Error 1923 Error 1935 Error 28000
Error A12E1 Error C101 Error C102
Error C103 Error C105 Error C106
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Error C160 Error C171 Error C176
Error C177 Error C178 Error C179
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Error C183 Error C184 Error C188
Error C189 Error C190 Error C191
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Error C195 Error C196 Error C301
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Error C306 Error C404 Error C500
Error C501 Error C502 Error C503
Error C504 Error C505 Error C506
Error C507 Error C508 Error C509
Error P201 Error P205 Error P206
Error P207 Error P208 Error P209
Error P21 Error P213 Error P23
Error P25 Error P41 Error P42
Error P44 Error P46 Error P48
Error P49 Error P50 Error P72
Error P81 Error P82 Error P86
Error P87 Windows error codes

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