User Guide

Elevating users to administrator status

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Adobe Acrobat Sign

Adobe Acrobat Sign

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  1. Welcome to Adobe Acrobat Sign for Government
    1. First steps for new accounts
    2. Claiming an email domain
    3. Connecting Okta to a federated identity solution
    4. Manually create/edit users in Okta
      1. Creating individual users manually
      2. Creating multiple users via CSV import
      3. Add or Remove a group from a user profile
      4. Elevating a user to Account/Privacy administrator status
      5. Revoking a user's admin status
      6. Changing your Okta password
  2. Administrator processes
    1. Admin guide overview
    2. Users
      1. Manage users in the Gov CloudCreating users
      2. Add users to a group
      3. Remove a user from group membership
      4. Update users in bulk
    3. Users in Multiple Groups (UMG)
      1. Overview
      2. Differences in UMG enabled accounts
  3. Configure your User profile
    1. "My Profile" overview
    2. Change your email address
    3. Define your signature
    4. Configure your event and alert notifications
    5. Define your language preferences
    6. Define your personal email footer
    7. Review account sharing
    8. Configure auto delegation
  4. Support resources
  5. Transaction limits

 

Elevating a user to Account/Privacy administrator status

In the Adobe Acrobat Sign for Government environment, account-level and privacy administrators can only be defined in the user's profile on the Okta admin console.

  • Group-level administrators can only be defined within the Acrobat Sign environment.

The below process describes how a user profile can be updated when the user is not covered by a federated system.

Federated users must be updated in the federated system, which will update the Okta user profile accordingly.

  1. In the Okta admin console, navigate to Directory > People.

  2. Click Person & username link of the user to be elevated.

    Select the persona

  3. Select the Profile tab

  4. Click the Edit link in the upper-right corner of the profile.

    If there is no edit link, then the user is under the control of a federated system.

    Edit the profile

  5. Scroll to the bottom of the profile and check the box(es) for the appropriate user admin level.

    Click Save when done.

    Save the profile

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