User Guide

Add or remove a group from a user in Okta

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Adobe Acrobat Sign

Adobe Acrobat Sign

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  1. Welcome to Adobe Acrobat Sign for Government
    1. First steps for new accounts
    2. Claiming an email domain
    3. Connecting Okta to a federated identity solution
    4. Manually create/edit users in Okta
      1. Creating individual users manually
      2. Creating multiple users via CSV import
      3. Add or Remove a group from a user profile
      4. Elevating a user to Account/Privacy administrator status
      5. Revoking a user's admin status
      6. Changing your Okta password
  2. Administrator processes
    1. Admin guide overview
    2. Users
      1. Manage users in the Gov CloudCreating users
      2. Add users to a group
      3. Remove a user from group membership
      4. Update users in bulk
    3. Users in Multiple Groups (UMG)
      1. Overview
      2. Differences in UMG enabled accounts
  3. Configure your User profile
    1. "My Profile" overview
    2. Change your email address
    3. Define your signature
    4. Configure your event and alert notifications
    5. Define your language preferences
    6. Define your personal email footer
    7. Review account sharing
    8. Configure auto delegation
  4. Support resources
  5. Transaction limits

 

Add or remove a group from a user in Okta

Adding the Adobe Sign group to a user in the Okta user profile is the trigger to generate the user in Acrobat Sign.

If you are having trouble getting the user to provision, remove and re-add the group to the Okta user profile.

To add the group to the user profile:

  1. Log in to Okta as an administrator.

  2. Navigate to Directory > People.

  3. Search for the email address of the user and click on the name of the user record.

    Find the user

  4. Select the Groups tab.

  5. Use the search field to search for Adobe Sign.

  6. A sub-menu displays below the search field displaying the group. Select it.

    Select the gorup

    The page refreshes to show the added group.

    Added group to user

To remove a group from a user profile:

  1. Log in to Okta as an administrator.

  2. Navigate to Directory > People.

  3. Search for the email address of the user and click on the name of the user record.

    Find the user

  4. Select the Groups tab.

  5. Find the group to be removed and click the X at the top right of the group record.

    Remove the group

  6. A challenge is presented to ensure you want to remove the group. Click Remove.

    Challenge to remove group

    The page refreshes and the group is no longer listed.

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