Log in to your domain account.
Last updated on
Apr 21, 2022
- Welcome to Adobe Acrobat Sign for Government
- First steps for new accounts
- Claiming an email domain
- Connecting Okta to a federated identity solution
- Manually create/edit users in Okta
- First steps for new accounts
- Administrator processes
- Configure your User profile
- Support resources
- Transaction limits
How Adobe uses claimed domains
Adobe Acrobat Sign uses a process of "domain claiming" to allow enterprise tier accounts to identify the email domains they own and bind them to their Acrobat Sign account.
A bound domain achieves two goals:
- allows an account to generate a new user with an email that matches the bound domain.
- prevents any other account from generating a user with the claimed domain.
Within the Acrobat Sign for Government environment, domains must be claimed before a user can be created in the system.
Claiming an email domain
Shortly after your account is provisioned, the first administrator receives an email from the Okta system with a domain claiming token.
This unique token string must be added to the DNS text records for every domain used to generate user email addresses in your account.
Propagation of the DNS records can take some time, and you won't be able to add users until it's complete, so get the process started as soon as possible.
Once the DNS TXT records are updated and published, contact your onboarding/professional services team and provide them with the full list of the domains you have updated. Adobe will verify that each domain is updated with the correct token and bind the domains to your Acrobat Sign account.
Note
All sub-domains are considered unique domains, so each domain requires the token to be added for individual confirmation/addition to the account.
