Manage services in the Admin Console

Last updated on Jun 18, 2026

Applies to enterprise.

Learn how system admins, product admins, and product profile admins can manage product profiles to control user access to Adobe services.

To manage access to Adobe services, go to the Product tab in the Admin Console, select a product, choose a product profile, and select Details to configure enabled services.

Enable or disable Adobe services

When assigning a plan with storage and services, you can configure which services are enabled for each product profile. This controls what users can access within that profile.

Note

You can enable and disable services at the product profile level, not for individual user accounts.

Go to the Products tab in the Adobe Admin Console and select a product.

Select a product profile and then select Details.

In the Edit product profile wizard, select Next twice to reach the Enable services step, where you can configure which services are available to users.

Enable services step on the Edit Product Profile wizard with all services enabled.
Enable all services for the best Creative Cloud experience.

Update the enabled services for the product profile, and select Save.

Note

For all your Adobe apps & services to function correctly, there is a set of URLs/domains that must be allowed on port 443.

Understand how service settings affect user access

Make note of the following when enabling and disabling services:

  • If a user belongs to multiple product profiles or is entitled to multiple Single App plans within a product profile, and you enable a particular service for one plan and not the other, the user continues to have access to that service. The user is assigned a union of the entitlements.
  • A user with a Creative Cloud for enterprise plan that includes services may also have signed up, as an individual, for a Creative Cloud plan with an Adobe ID. The user continues to have access to any service that you disable for the Creative Cloud for enterprise plan, if the user's individual plan includes that service.
  • For a user working with desktop apps, enabling and disabling services may only take effect when the user closes and reopens the app.
  • For a user working with a web service or a mobile app, enabling and disabling services may only take effect when the user signs out and signs back in.

Identify core and optional Creative Cloud services

Certain services are not displayed in the Adobe Admin Console, are core to the product function, and are always on with a plan that includes storage. Core services are not configurable, for example, sync settings, collaboration, storage, Creative Cloud Libraries, and Color CC.

Optional services are the ones that can be enabled or disabled from within the Adobe Admin Console. Learn more about optional services.

Manage access to Acrobat services

Acrobat services facilitate various operations within Adobe Acrobat. These services span web, mobile, and integrations like Microsoft Teams and Outlook.

Configure Acrobat Studio services

Goal

PDF Services

Adobe Acrobat AI

Adobe Express

Full access to Acrobat Studio features, including PDF Spaces and AI Assistant, as well as cloud storage and generative AI

On

On

On

Access to cloud storage and services, but no generative AI features in Acrobat

On

Off

(Only blocks all AI features in Acrobat)

On

(AI features in Adobe Express will work)

Access to native desktop features and generative AI, but no cloud storage

Off

On

Off

Access to desktop-only features, but no cloud or generative AI

Off

Off

Off

No access to generative AI features

On

Off

Off

Access to desktop-only features. No access to Adobe Express, cloud storage, or generative AI

Off

Off

On

Note
  • To make Adobe Express (web and mobile) available, turn on both Adobe Express and PDF Services.
  • To make PDF Spaces available, turn on both Adobe Acrobat AI and PDF Services.

Optimize user experience

Enable all services for the best Creative Cloud experience. Only disable services when necessary for compliance or policy enforcement, as doing so may limit functionality across Adobe apps.