Go to the Users page in the Adobe Admin Console.
Applies to Creative Cloud for teams.
As a system admin of a Creative Cloud for teams organization, learn how to add users, reassign licenses when roles change, and remove licenses that are no longer needed.
Sign in to the Adobe Admin Console and go to Overview > Add Users to quickly assign licenses to your team members.
Adding users ensures that they get access to the Adobe apps and services included in your teams plan. You can start with a single user, add multiple at once, or update assignments as your team’s needs change.
For small teams with fewer than 20 users, you can assign and manage licenses in the Creative Cloud desktop app.
Select Add users.
Enter the user's email address and select Add as a new user.
To assign products to the user, select the Add icon.
Select the products to assign to the user., then select Apply.
Select Save.
The user receives an email invitation to get started.
You can also add multiple users at once by uploading a CSV file in the Admin Console. Learn more about managing multiple users.
Adobe teams licenses have monthly limits on the number of times you can assign or reassign licenses. Learn more about assignment limits and rules before you remove or reassign a license.
Remove a license
From the Users page in the Adobe Admin Console, select the user.
In the Products section, select the Delete icon next to the product to remove the user’s access.
The user receives an email notification.
Reassign a license
Remove the license from the current user.
Assign the license to another user:
If it’s a new user, add a user to assign the license to them.
If it’s an existing user, select the user from the Users page in the Admin Console, select the More Options icon in the Products section, select Edit products, and assign the required products.
Remove a user
From the Users page in the Adobe Admin Console, select the user.
Select Remove User.
Any licenses assigned to the user are automatically unassigned.
Common questions
Why can’t I access the Creative Cloud apps and services?
By default, administrators don’t have access to Creative Cloud. If an administrator needs access, you must assign them a product license.
Why hasn’t my user received access after I assigned a license?
Go to the Users page in the Adobe Admin Console and confirm that you assigned the license to the correct user.
- If the email address is wrong, remove the license and reassign it to the correct user.
- If the user isn’t listed, add the user with the correct details.
- If the user is inactive, restore the user from the Directory users list.
Do the limits include the first time I assign a license to a user?
Yes. The limits apply to all license assignments, including the initial assignment and any subsequent reassignments.
What happens if I reach the monthly limit?
You won’t be able to assign or reassign any more licenses until the next month. Bulk requests that exceed the limit are blocked entirely.
How will I know if I’m close to the limit?
You’ll receive an email notification when only one reassignment remains.
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