User Guide Cancel

Q & A pod

Last updated on Jul 20, 2024

Learn how to use the Q&A pod during Adobe Connect to collaborate more effectively in virtual meetings and remote sessions.

You can use a Q&A pod to answer questions posed by attendees. When a presenter answers a question, the question and answer appear as pairs in the Q&A pod.

Note:

Hosts can give participants enhanced rights, letting them answer questions as well. View Assign enhanced participant rights.

Here are some examples in which the Q&A pod is helpful:

Questions are added to a queue on the Q&A pod during a large meeting while the speaker presents. After completing the presentation, the speaker reviews the messages, applies a filter, and answers the questions.
A meeting moderator answers logistical questions but forward technical inquiries to an engineer who is presenting.
A meeting moderator returns specific replies to the sender only. Replies relevant to all attendees are sent to everyone in the meeting.

View the Q&A pod as participants do

By default, Hosts and Presenters view the Q&A pod with extra controls, but you can quickly view questions with answers as participants do.

Presenter view displays extra filtering and assignment controls visible only to hosts and presenters.

Participant view displays the simple list of questions and answers that participants view and those received from individuals.

Move the Q&A pod presenter view to Host and Presenter Area

In the upper-right corner of the Q&A pod, click .
Choose Move Presenter View to Host and Presenter Area.

Note:

To return the Q&A pod to the Share area, in the Presenters Only Area, disable Move Presenter Area.

Submit a question in the Q&A pod

In the Participant View of the Q&A pod, type your question in the text box at bottom.

You can add clickable hyperlinks in questions.
To the right of the text box, click Send , or press Enter.

Answer questions using the Q&A pod

Select an incoming question from the list.
Type your answer in the text box at the bottom of the pod.
Click one of the following buttons in the lower-right corner of the Q&A pod:

Reply to Everyone

Sends the answer to all meeting attendees.

Reply Privately

Sends the answer only to the attendee who sent the question.

Reply privately or everyone in the group

When answering questions, you can include clickable hyperlinks in the answers.

Assign a question to a specific presenter

You can assign questions to presenters with specific expertise, including yourself, preventing others from answering.

In the Presenter View of the Q&A pod, select the question from the Incoming Messages list.
Select a presenter name from the Assign To pop‑up menu.

Note:

Presenters can reassign questions to other presenters or choose None to cancel assignment.

Show questions with different statuses

As a host or presenter, you can add a filter to the queue of questions in a Q&A pod to view specific questions while hiding others. You can also forward a question to another presenter to answer.

In the Presenter View of the Q&A pod, click the pop‑up menu from the title bar.
Select one of the following:

All Questions

Displays all questions that you have received, starting either with a new pod or from the last time the pod was cleared.

Open Questions

Displays all unanswered questions not assigned to anyone.

Answered Questions

Displays all questions that have been answered.

Questions Assigned to Me

Displays only unanswered questions that have been assigned to you. A question answered by someone else, can still be reassigned to a user and then shows in their list.

Delete individual questions

You can delete questions to clean up the Presenter View. (Deleted questions and associated answers remain in the Participant's View.)

In the Presenter View of the Q&A pod, select a question.
Click Delete ().

Clear all questions

To remove all content from the Presenter and Participant views, do the following:

In the upper-right corner of the Q&A pod, click click .
Select Clear All Questions.

Hide attendee names for questions

By default, attendee names appear next to submitted questions and provided answers. Hosts and presenters can hide those names in Participant View.

In the upper-right corner of the Q&A pod, click > Preferences.
In Q&A pod preferences, deselect Show Submitter Name or Show Presenter Name options or both.

Save or email Q&A contents

In the upper-right corner of the Q&A pod, click .
Choose Export, and then select either Download or Email.
The Download button downloads the entire content in a .txt file. On choosing the Email option, the entire content is shared through email on your registered id.

Send message from the Q&A pod

From the Presenter view of the Q&A pod, you can send a message to specific attendees or groups. This message appears in the participant view of the Q&A pod and is visible only to the specified attendees or groups.

In the upper-right corner of the Q&A pod, click .
Choose Send a Message to. To send a message to specific attendees or groups, select Send message and then select appropriate attendees or groups to send the message.

Send message to Everyone or individual(s)
The message has a different format that distinguishes it from the regular Q&A messages that are visible to all attendees.

Indicates message to specific attendees or groups

More like this

Adobe

Get help faster and easier

New user?