Update Photoshop
Last updated on
Oct 21, 2024
- Photoshop User Guide
- Introduction to Photoshop
- Photoshop and other Adobe products and services
- Photoshop on the iPad (not available in mainland China)
- Photoshop on the iPad | Common questions
- Get to know the workspace
- System requirements | Photoshop on the iPad
- Create, open, and export documents
- Add photos
- Work with layers
- Draw and paint with brushes
- Make selections and add masks
- Retouch your composites
- Work with adjustment layers
- Adjust the tonality of your composite with Curves
- Apply transform operations
- Crop and rotate your composites
- Rotate, pan, zoom, and reset the canvas
- Work with Type layers
- Work with Photoshop and Lightroom
- Get missing fonts in Photoshop on the iPad
- Japanese Text in Photoshop on the iPad
- Manage app settings
- Touch shortcuts and gestures
- Keyboard shortcuts
- Edit your image size
- Livestream as you create in Photoshop on the iPad
- Correct imperfections with the Healing Brush
- Create brushes in Capture and use them in Photoshop on the iPad
- Work with Camera Raw files
- Create and work with Smart Objects
- Adjust exposure in your images with Dodge and Burn
- Auto adjustment commands in Photoshop on the iPad
- Smudge areas in your images with Photoshop on the iPad
- Saturate or desaturate your images using Sponge tool
- Content aware fill for iPad
- Photoshop on the web (not available in mainland China)
- Common questions
- System requirements
- Keyboard shortcuts
- Supported file types
- Introduction to the workspace
- Open and work with cloud documents
- Generative AI features
- Basic concepts of editing
- Quick Actions
- Work with layers
- Retouch images and remove imperfections
- Make quick selections
- Image improvements with Adjustment Layers
- Add a fill layer
- Move, transform, and crop images
- Draw and paint
- Draw and edit Shapes
- Work with Type layers
- Work with anyone on the web
- Manage app settings
- Generate Image
- Generate Background
- Reference Image
- Photoshop (beta) (not available in mainland China)
- Generative AI (not available in mainland China)
- Common questions on generative AI in Photoshop
- Generative Fill in Photoshop on the desktop
- Generate Image with descriptive text prompts
- Generative Expand in Photoshop on the desktop
- Replace background with Generate background
- Get new variations with Generate Similar
- Generative Fill in Photoshop on the iPad
- Generative Expand in Photoshop on the iPad
- Generative AI features in Photoshop on the web
- Content authenticity (not available in mainland China)
- Cloud documents (not available in mainland China)
- Photoshop cloud documents | Common questions
- Photoshop cloud documents | Workflow questions
- Manage and work with cloud documents in Photoshop
- Upgrade cloud storage for Photoshop
- Unable to create or save a cloud document
- Solve Photoshop cloud document errors
- Collect cloud document sync logs
- Invite others to edit your cloud documents
- Share files and comment in-app
- Workspace
- Workspace basics
- Preferences
- Learn faster with the Photoshop Discover Panel
- Create documents
- Place files
- Default keyboard shortcuts
- Customize keyboard shortcuts
- Tool galleries
- Performance preferences
- Use tools
- Presets
- Grid and guides
- Touch gestures
- Use the Touch Bar with Photoshop
- Touch capabilities and customizable workspaces
- Technology previews
- Metadata and notes
- Place Photoshop images in other applications
- Rulers
- Show or hide non-printing Extras
- Specify columns for an image
- Undo and history
- Panels and menus
- Position elements with snapping
- Position with the Ruler tool
- Web, screen, and app design
- Image and color basics
- How to resize images
- Work with raster and vector images
- Image size and resolution
- Acquire images from cameras and scanners
- Create, open, and import images
- View images
- Invalid JPEG Marker error | Opening images
- Viewing multiple images
- Customize color pickers and swatches
- High dynamic range images
- Match colors in your image
- Convert between color modes
- Color modes
- Erase parts of an image
- Blending modes
- Choose colors
- Customize indexed color tables
- Image information
- Distort filters are unavailable
- About color
- Color and monochrome adjustments using channels
- Choose colors in the Color and Swatches panels
- Sample
- Color mode or Image mode
- Color cast
- Add a conditional mode change to an action
- Add swatches from HTML CSS and SVG
- Bit depth and preferences
- Layers
- Layer basics
- Nondestructive editing
- Create and manage layers and groups
- Select, group, and link layers
- Place images into frames
- Layer opacity and blending
- Mask layers
- Apply Smart Filters
- Layer comps
- Move, stack, and lock layers
- Mask layers with vector masks
- Manage layers and groups
- Layer effects and styles
- Edit layer masks
- Extract assets
- Reveal layers with clipping masks
- Generate image assets from layers
- Work with Smart Objects
- Blending modes
- Combine multiple images into a group portrait
- Combine images with Auto-Blend Layers
- Align and distribute layers
- Copy CSS from layers
- Load selections from a layer or layer mask's boundaries
- Knockout to reveal content from other layers
- Selections
- Get started with selections
- Make selections in your composite
- Select and Mask workspace
- Select with the marquee tools
- Select with the lasso tools
- Adjust pixel selections
- Move, copy, and delete selected pixels
- Create a temporary quick mask
- Select a color range in an image
- Convert between paths and selection borders
- Channel basics
- Save selections and alpha channel masks
- Select the image areas in focus
- Duplicate, split, and merge channels
- Channel calculations
- Get started with selections
- Image adjustments
- Replace object colors
- Perspective warp
- Reduce camera shake blurring
- Healing brush examples
- Export color lookup tables
- Adjust image sharpness and blur
- Understand color adjustments
- Apply a Brightness/Contrast adjustment
- Adjust shadow and highlight detail
- Levels adjustment
- Adjust hue and saturation
- Adjust vibrance
- Adjust color saturation in image areas
- Make quick tonal adjustments
- Apply special color effects to images
- Enhance your image with color balance adjustments
- High dynamic range images
- View histograms and pixel values
- Match colors in your image
- Crop and straighten photos
- Convert a color image to black and white
- Adjustment and fill layers
- Curves adjustment
- Blending modes
- Target images for press
- Adjust color and tone with Levels and Curves eyedroppers
- Adjust HDR exposure and toning
- Dodge or burn image areas
- Make selective color adjustments
- Adobe Camera Raw
- Camera Raw system requirements
- What's new in Camera Raw
- Introduction to Camera Raw
- Create panoramas
- Supported lenses
- Vignette, grain, and dehaze effects in Camera Raw
- Default keyboard shortcuts
- Automatic perspective correction in Camera Raw
- Radial Filter in Camera Raw
- Manage Camera Raw settings
- Open, process, and save images in Camera Raw
- Repair images with the Enhanced Spot Removal tool in Camera Raw
- Rotate, crop, and adjust images
- Adjust color rendering in Camera Raw
- Process versions in Camera Raw
- Make local adjustments in Camera Raw
- Image repair and restoration
- Image enhancement and transformation
- Drawing and painting
- Paint symmetrical patterns
- Draw rectangles and modify stroke options
- About drawing
- Draw and edit shapes
- Painting tools
- Create and modify brushes
- Blending modes
- Add color to paths
- Edit paths
- Paint with the Mixer Brush
- Brush presets
- Gradients
- Gradient interpolation
- Fill and stroke selections, layers, and paths
- Draw with the Pen tools
- Create patterns
- Generate a pattern using the Pattern Maker
- Manage paths
- Manage pattern libraries and presets
- Draw or paint with a graphics tablet
- Create textured brushes
- Add dynamic elements to brushes
- Gradient
- Paint stylized strokes with the Art History Brush
- Paint with a pattern
- Sync presets on multiple devices
- Migrate presets, actions, and settings
- Text
- Filters and effects
- Saving and exporting
- Color Management
- Web, screen, and app design
- Video and animation
- Printing
- Automation
- Troubleshooting
Learn how to fix, "Photoshop could not complete your request because of a program error" when opening or saving files
When opening or saving image files, you get one of the following errors:
- "Could not complete your request because of a program error."
- "Could not save as "yourfilename.psd" because of a program error."
Try out the latest features and enhancements.
Program error while saving files
The ‘Photoshop could not save as "yourfilename.psd" because of a program error.’ error can occur for various reasons from layer compositing to improper system permissions.
Follow the below troubleshooting recommendations to resolve program errors while saving files in Photoshop.
-
Make sure Photoshop is up to date with the latest bug fixes.
See Keeping Photoshop up to date. -
Grant Photoshop "Full Disk Access" in macOS System Preferences
To change this preference on your Mac, choose Apple menu > System Preferences > Security & Privacy > then click Privacy.
See Change Privacy preferences on Mac -
Hide all layers in the Layers panel then Save again
Click or click and drag across the visibility icon on each of the layers to hide them.
-
Roll back to the previous version of Photoshop
If none of the above suggestions help, back up your preferences/settings folder then roll back to the previous version of Photoshop (either 22.0.1 or 21.1.4)
You can also use the deprecated macOS Save API to use the older, deprecated save methods.
Program error while opening files
The ‘Photoshop could not complete your request because of a program error’ error can occur for various reasons from damaged Photoshop preferences to incompatible system hardware or software.
Follow the below troubleshooting recommendations to resolve program errors while opening files in Photoshop.
-
Update Photoshop
Make sure Photoshop is up to date with the latest bug fixes.
See Keeping Photoshop up to date. -
Check the system requirements
- Ensure your system meets Photoshop's minimum requirements for the latest version.
See Photoshop system requirements
- If your graphics hardware is unsupported, you may need to update to more modern graphics hardware.
See Minimum graphics processor requirements
- Ensure your system meets Photoshop's minimum requirements for the latest version.
-
Disable Generator
- Navigate to Preferences > Plug-ins
- Uncheck Enable Generator
-
Reinstall your graphics driver
-
Restore Photoshop's default preferences
-
Turn off GPU acceleration
See Disable the GPU to quickly narrow down the issue
If this step helps, perform further GPU troubleshooting.
See Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues
-
Roll back to the previous version of Photoshop
If none of the above suggestions help, back up your preferences/settings folder then roll back to the previous version of Photoshop.
Program Error Diagnostic Plugin
-
Update Photoshop
Make sure Photoshop is up to date with the latest bug fixes.
See Keeping Photoshop up to date. -
Quit Photoshop
-
Download and decompress the user-diagnostics.zip file to a local folder you will be able to locate
Download
-
With the zip archive decompressed, copy the "user-diagnostic" folder to the Photoshop Plug-Ins folder at the following locations:
- macOS: Application Folder > Adobe Photoshop 2022 > Plug-Ins
- Windows: Program Files > Adobe> Adobe Photoshop 2022 > Plug-Ins
Copy the user-diagnostics folder to Plug-ins
Copy the user-diagnostics folder to Plug-ins -
Launch Photoshop
-
Select “Photoshop User Diagnostics” from the Plugins menu.
-
In the panel that appears, make sure “copy error stacks to clipboard” is checked.
-
Perform your steps that reproduce the Program Error
-
When the Program Error appears, click Ok. When the dialog is dismissed, more details on the error are added to your clipboard for easy pasting.
