Number
Last updated on
Feb 16, 2022
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Also applies to Adobe Connect 10, Adobe Connect 9
Migrate, Install, and Configure Adobe Connect User Guide
- Install or Upgrade to Adobe Connect
- Prepare to migrate, install, and configure
- Adobe Connect installation system requirements
- Prepare to migrate and upgrade Adobe Connect server
- Supported configurations for Adobe Connect servers
- Back up user data, database, and settings of Adobe Connect server
- Prepare to install Adobe Connect server
- Best practices and resources to secure Adobe Connect installation
Know the hardware, software, ports, and network requirements to install Adobe Connect.
Adobe Connect installation method depends on the type of installation you perform.
If you are installing Adobe Connect for the first time, review the installation requirements, supported configurations, and technical overview. Then see Installing Adobe Connect.
If you are migrating from a previous version of Adobe Connect, review the information that explains what’s new in this version. Then see Preparing to migrate.
Hardware, software, and user requirements
For Adobe Connect and Adobe Connect Edge Server requirements, see www.adobe.com/go/adobeconnect_techspecs.
Port requirements
The following table describes ports on which users must be able to establish TCP connections.
|
|
Bind Address |
Access |
Protocol |
|
80 |
*/Any Adaptor |
Public |
HTTP, RTMP |
|
443 |
*/Any Adaptor |
Public |
HTTPS, RTMPS |
|
1935 |
*/Any Adaptor |
Public |
RTMP |
Note:
RTMP (Real Time Messaging Protocol) is an Adobe protocol.
The following table describes the ports open inside a cluster. Each Adobe Connect server in a cluster must be able to establish TCP connections to all other servers in the cluster on these ports.
Note:
Even if you are not using a cluster, close these ports for public.
|
Number |
Source Port |
Bind Address |
Access |
Protocol |
|
8506 |
Any |
*/Any Adaptor |
Private |
RTMP |
|
8507 |
Any |
*/Any Adaptor |
Private |
HTTP |
Each Adobe Connect server in a cluster must be able to establish a TCP connection to the database server on the following port:
|
Number |
Source Port |
Access |
Protocol |
|
1433 |
Any |
Private |
TSQL |
The following table describes server ports that Adobe Connect uses to communicate internally. Adobe Connect fails to start, if these ports are in use by any other process or program on a hosting server.
|
Number |
Bind Address |
Access |
Protocol |
|
1111 |
127.0.0.1 |
Internal |
RTMP |
|
2909 |
127.0.0.1 |
Internal |
RMI |
|
4111 |
*/Any Adaptor |
Internal |
JMX |
|
8510 |
127.0.0.1 |
Internal |
HTTP |
If you are installing an integrated or custom telephony adaptor, each Adobe Connect server in a cluster must have the following port available:
|
Number |
Bind Address |
Access |
Protocol |
|
9080 or 9443 |
*/Any Adaptor |
Public if using InterCall or Arkadin telephony adaptor; internal otherwise |
HTTP |
Some integrated telephony adaptors require access to specific ports in addition to the ports listed in the tables above. These ports are listed in the information for each adaptor; see Preparing to install integrated telephony adaptors.
For information about Adobe Media Gateway ports, see Adobe Media Gateway ports and protocols. Adobe Media Gateway (AMG) installer is bundled with Adobe Connect installer.
Ports in the range 8088-8093 are used by AEM for clustering. Default ports for AEM Author and Publish servers are 4502 and 4503, respectively. On the system(s) where AEM is installed, free the ports in this range.