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Adobe Express for Education onboarding FAQ

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Adobe Express

Adobe Express

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  1. Adobe Express User Guide
  2. Introduction
    1. Adobe Express overview
    2. What's new in Adobe Express
    3. Adobe Express system requirements
    4. Adobe Express keyboard shortcuts
    5. Adobe Express FAQ
    6. Known issues in Adobe Express
    7. Adobe Express free trial FAQ
    8. Progressive Web App
    9. Add the Adobe Express browser extension
  3. New Adobe Express mobile app
    1. Overview
    2. Frequently asked questions
    3. Known issues
    4. Migrate files
    5. Create images with generative AI
    6. Create text effects with generative AI
    7. Insert objects using Generative Fill
    8. Remove objects using Generative Fill
    9. Generate editable templates using generative AI
    10. Create and edit videos
    11. Explore templates
    12. Collaborate and comment
    13. Schedule and publish social media posts
    14. Work with Adobe Photoshop and Adobe Illustrator assets
    15. Create and manage brands
  4. Create and edit graphics, photos, and videos
    1. Import and enhance PDFs in Adobe Express
    2. Getting started with Adobe Express templates
    3. Create a new template from scratch
    4. Save templates and assets to favorites
    5. Share designs as remixable templates
    6. Create a web page using Adobe Express
    7. Add multiple pages in Adobe Express
    8. Create a video using Adobe Express
    9. Find and submit Adobe Stock Content ID
    10. Animate texts and photos using Adobe Express
    11. Import color themes from Adobe Color
    12. Apply color themes
    13. Translate files and templates
    14. Work with layers
    15. Use ChatGPT to discover Adobe Express Templates
    16. Add charts to designs
    17. Design for prints
  5. Presentations
    1. Import a PowerPoint file
    2. Explore presentation templates
    3. Manage pages
    4. Present a design
  6. Work with Adobe Photoshop and Illustrator creative assets
    1. Adobe Photoshop and Illustrator files in Adobe Express overview
    2. Add Adobe Photoshop and Illustrator as linked images
    3. Convert Adobe Photoshop and Illustrator assets
    4. Best practices for converting Adobe Photoshop and Illustrator files
    5. Troubleshoot linked assets
  7. Backgrounds
    1. Add a background image to your design
    2. Remove backgrounds for videos with ease
    3. Replace page backgrounds from images          
  8. Generative AI
    1. Generate an image from text using generative AI
    2. Generate text effects using generative AI
    3. Insert or replace objects in an image with Generative fill
    4. Remove objects from an image using Generative fill
    5. Generate editable templates using Text to template
  9. Create and manage brands
    1. Create a brand
    2. Edit roles in brands
    3. Apply your brand colors and fonts to designs
    4. Best practices to apply brand colors and fonts
    5. Manage shared brands
    6. Custom fonts
    7. Creative Cloud Libraries
    8. Lock and unlock elements in designs
    9. Set brand style controls on templates
    10. Create from a shared template
    11. Add a color theme to your brand
  10. Create and manage projects
    1. Create projects
    2. Create new files, folders, brands, and libraries
    3. Copy files, brands, and libraries
    4. Move files, brands, and libraries
    5. Share projects
    6. Projects FAQ
    7. Troubleshooting projects
  11. Content Scheduler
    1. Content Scheduler overview
    2. Connect social media accounts
    3. Schedule and publish social media posts
    4. Generate captions (Beta) for social in AI
    5. Media specifications for social media posts
    6. Content Scheduler FAQ
  12. Quick Actions
    1. Resize image using Quick Actions
    2. Remove background from images using Quick Actions
    3. Convert file format of images using Quick Actions
    4. Crop an image using Quick Actions
    5. Animate a character from audio
    6. Add captions to videos using Quick actions 
    7. Trim videos using Quick Actions
    8. Resize a video using Quick Actions
    9. Convert to GIF from a video using Quick Actions
    10. Convert videos to MP4 using Quick Actions
    11. Crop a video using Quick Actions
    12. Merge videos and images using Quick Actions
    13. Convert to or from PDF using Quick Actions
    14. Edit PDF text and images using Quick Actions
    15. Combine files into a single PDF using Quick Actions
    16. Organize Pages into a single PDF using Quick Actions
    17. Generate QR code using Quick Actions
    18. Quick Actions FAQ
  13. Publish and share
    1. Collaborate and comment in Adobe Express
    2. Host a project using Adobe Express
    3. Copy files between accounts
    4. Privacy and permissions
    5. Create TikTok videos and share them to TikTok Ads Manager
    6. Technical requirements for sharing videos to TikTok Ads Manager
    7. Share large files using WeTransfer
    8. Bulk, create, and generate your designs
    9. Technical requirements for using Bulk Create and Generate
  14. Adobe Express on mobile
    1. Adobe Express for iOS
    2. Adobe Express for Android
    3. Manage Adobe Express subscriptions on iOS
    4. Manage Adobe Express subscriptions on Android
    5. Manage Adobe Express subscriptions on Samsung Galaxy Store
  15. Adobe Express for Education
    1. Draw with brushes
    2. Snap to shape
    3. Adobe Express for Education FAQ
    4. Adobe Express for Education Teachers FAQ
    5. Adobe Express for Education Students FAQ
    6. Adobe Express for Education onboarding FAQ
    7. Missing icons in Adobe Express mobile app FAQ

Learn about how to personalize your settings on Adobe Express for Education.

Read through frequently asked questions for a smooth Adobe Express for Education onboarding experience. Learn how role selection impacts a user's settings.

Welcome screen and education role survey

What useful information does the education welcome screen have?

First-time Adobe Express for Education users will see a pop-up screen with relevant product information about features like simple video editing, ready-to-use templates, and animating a character with your voice. 

What is the education role survey?  

The education role survey is a pop-up screen that follows the welcome screen where users select their role, allowing them to have a personalized experience.

What are the differences in the first-time user experience on Adobe Express for Education?

After login, first-time users can view product details such as video editor, Animate from audio, and various educator-specific templates on the welcome screen. This relevant information will help the user pick the role they must choose in the education role survey.

Are welcome screen and education role surveys available in different languages?

Adobe Express is available in English, Chinese Simplified, Chinese Traditional, Spanish, Japanese, German, French, Portuguese (Brazilian), Italian, Korean, Dutch, Swedish, Norwegian, Danish, Welsh, and Finnish. 

Adobe Express education user role and settings

What are the differences between the Adobe Express for Education home experiences for students, educators, and those who select None of the above?

The user's home page experience will differ based on the role they select in the education role survey. The educator and student view is similar to ensure cohesion with the Adobe Express home experiences, but key differences include tasks, templates, and access to educator-specific tabs.

  • A student can access student-specific tasks under Suggested tasks and Quick Actions. They won't be able to view Educator Resources or Educator Essentials tab. 
  • Educators can access educator-specific tasks under Suggested tasks and Educator Essentials like rubrics, report cards, worksheets, Quick Actions, and templates for educators.
  • Users who select None of the above can access role-agnostic task lists and templates, Quick Actions, Educator Resources, and Educator Essentials. 

How can I change my role or see another view?

Education users can switch between roles anytime. Go to Settings > Account > Customizations > Edit, and change your role selection.

What will be shown to verified teachers when they sign up for Adobe Express with a classroom account? 

All education users who access Adobe Express for the first time will encounter the welcome screen and be prompted to select an account type, whether or not they were previously verified as a teacher or if they signed up through the self-service provisioning flow.  

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